Your prices are extremely competitive, but we really like the security officers we have at the moment, would we be able to keep the same security officers if we switched companies?
Yes, if you agree to switch your current security service provider a member of our management team would speak to each Security Officer individually and ask if they would be interested in transferring to our company under TUPE regulations. Providing the Security Officers are happy to do so, they will remain on your premises.
How quickly can your services be supplied?
Most of our services can be up and running with immediate effect. Services requiring equipment may take a little longer due to the install process.
How do I know if G-Sec (Northern) Ltd has attended an Alarm or CCTV Activation?
Our Mobile Response Officer will leave an Alarm Activation Report Sheet, which details information and action taken regarding the activation. You will also receive a more detailed Alarm Activation Report from our Head Office within 24 hours of the activation.
How do I know if Mobile Patrols have been carried out?
All Mobile Response Officers are in regular contact with the Operations Room, reporting any incidents and providing photographic evidence in real time. Each Mobile Patrol is recorded on a Mobile Patrol Log Sheet and for additional peace of mind G-Sec (Northern) Ltd’s vehicles are fitted with Satellite Tracking Systems, our Mobile Response Officers carry Personal Digital Assistants (PDA’s) of which are also fitted with a Satellite Tracking System as well as a Check Point System enabling us to provide your company with arrival and departure times, and patrol information if required.
What level of insurance cover does G-Sec (Northern) Ltd possess?
|Public and Products Liability including:||£5,000,000|
|Efficacy and Contractual Liability||£5,000,000|
|Products Efficacy including wrongful advice||£5,000,000|
|Financial Loss (Tort Only)||£500,000|
|Fidelity Bonding Extension||£100,000 any one employee
£250,000 in any period of insurance
|Misuse of customers telephones||£10,000|
|Loss of extinguishing gases||£10,000|
|Loss of keys inc consequential loss||£25,000|
This is well above the industry standard and ensures we are adequately covered for the very largest contracts. We provide a copy of our current insurance certificate to every client so that they can check for themselves without having to ask.
How do I know that the Security Officers G-Sec (Northern) Ltd supplies are licensed?
Visit this Security Industry Authority webpage, click on the ‘Go to the register’ link, and enter their 16 digit licence number. The SIA and licensing authorities are very strict with end users who employ those who do not have the correct license.
How do you know that your staff are reliable and suitable for the position?
We are extremely careful about who we employ. If we feel at any point during the application process that an individual is unsuitable we will not process their application. We undertake recruit screening to BS 7858:2006 + A2:2009, which includes a minimum of five years employment references, as well as character, address and credit checks. Our Head Office carefully monitors the performance of our staff to ensure that they meet our strict standards, with monthly supervisory site visits and regular appraisals held to ensure any training needs are identified.