FAQs

Yes, if you agree to switch your current security service provider a member of our management team would speak to each Security Officer individually and ask if they would be interested in transferring to our company under TUPE regulations. Providing the Security Officers are happy to do so, they will remain on your premises.

Most of our services can be up and running with immediate effect. Services requiring equipment may take a little longer due to the install process.

Our Mobile Response Officer will leave an Alarm Activation Report Sheet, which details information and action taken regarding the activation. You will also receive a more detailed Alarm Activation Report from our Head Office within 24 hours of the activation.

All Mobile Response Officers are in regular contact with the Operations Room, reporting any incidents and providing photographic evidence in real time. Each Mobile Patrol is recorded on a Mobile Patrol Log Sheet and for additional peace of mind G-Sec (Northern) Ltd’s vehicles are fitted with Satellite Tracking Systems, our Mobile Response Officers carry Personal Digital Assistants (PDA’s) of which are also fitted with a Satellite Tracking System as well as a Check Point System enabling us to provide your company with arrival and departure times, and patrol information if required.

Employers Liability	£10,000,000
Public and Products Liability including:	£5,000,000
Wrongful Arrest	£5,000,000
Efficacy and Contractual Liability	£5,000,000
Products Efficacy including wrongful advice	£5,000,000
Financial Loss (Tort Only)	£500,000
Extensions
Fidelity Bonding Extension	£100,000 any one employee £250,000 in any period of insurance
Misuse of customers telephones	£10,000
Loss of extinguishing gases	£10,000
Loss of keys inc consequential loss	£25,000

This is well above the industry standard and ensures we are adequately covered for the very largest contracts. We provide a copy of our current insurance certificate to every client so that they can check for themselves without having to ask.

Visit this Security Industry Authority webpage, click on the ‘Go to the register’ link, and enter their 16 digit licence number. The SIA and licensing authorities are very strict with end users who employ those who do not have the correct license.

We are extremely careful about who we employ. If we feel at any point during the application process that an individual is unsuitable we will not process their application. We undertake recruit screening to BS 7858:2006 + A2:2009, which includes a minimum of five years employment references, as well as character, address and credit checks. Our Head Office carefully monitors the performance of our staff to ensure that they meet our strict standards, with monthly supervisory site visits and regular appraisals held to ensure any training needs are identified.